Privacy policy

Welcome to Palmer& (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information about you when you visit our website www.palmerandshop.com (the “Website”), and purchase products or use any other services offered by us (collectively referred to as the “Services”).

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our Services.

Information We Collect

We collect information to provide better services to all our customers. The information we collect falls into the following categories:

Personal Information: This includes information you provide directly to us when you create an account, make a purchase, or contact us. Personal information may include your name, email address, shipping and billing address, phone number, payment information (such as credit card details), and any other details you choose to provide.

Non-Personal Information: We collect certain information automatically when you interact with our Website. This includes your IP address, browser type, operating system, device type, access times, and the pages you viewed directly before and after accessing the Website.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our Website. This helps us understand your preferences and improve your shopping experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Process and fulfil your orders, including sending you emails to confirm your order status and shipment

• Communicate with you about your orders, account, or customer service inquiries

• Improve our Website, products, and services

• Send you promotional offers, newsletters, and other marketing communications (you can opt out at any time)

• Detect, prevent, and address fraud or other illegal activities

• Comply with legal obligations and enforce our terms and conditions

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following ways:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our online shop, such as payment processors, shipping companies, email service providers, and customer support services.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that business transaction.

• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Protection of Rights: We may share your information to protect the rights, property, or safety of Palmer&, our customers, or others.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We use secure server software (SSL) to encrypt payment information during transmission. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have certain rights regarding your personal information, including:

• Access and Correction: You can access and update your account information by logging into your account on our Website. You can also request access to the personal information we hold about you or ask us to correct any inaccuracies.

• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions provided in those emails or by contacting us directly.

• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions. Please note that we may retain certain information as required by law or for legitimate business purposes.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

If you are accessing our Services from outside the United Kingdom, please note that your information may be transferred to, stored, and processed in the United Kingdom or other countries. By using our Services, you consent to such transfers.

Changes to This Privacy Policy

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

1980 Something Limited

Trading as Palmer&

3rd Floor

86-90 Paul Street

London EC2A 4NE